Privacy Policy - Relax in Blue

Relax in Blue

At Relax in Blue, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including the booking system. Please read this policy carefully. By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, home address (for home visit services), and any other details you provide when booking an appointment or contacting us.
Payment Information: If applicable, payment details when you book a service through our system. Payment processing is handled by third-party providers, and we do not store your payment information directly.
Technical Data: Information automatically collected by our website, including your IP address, browser type, device type, and operating system.
Usage Data: Pages you visit, actions taken on the website, and your interactions with the booking system.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage bookings and appointments.
To communicate with you regarding your appointments, inquiries, or updates.
To improve our website and services, including troubleshooting and optimizing your experience.
To send you promotional materials or special offers (you may opt-out of marketing communications at any time).
To comply with legal obligations and protect the security of our website and users.

We may share your personal information in the following circumstances:

Service Providers: We may share your information with third-party service providers (such as payment processors or booking platforms) who help us manage our business and services.
Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or other business restructuring, your information may be transferred as part of the assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to store information. You can manage your cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic storage method is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to update or correct any inaccurate data.
Deletion: You can request the deletion of your personal information in certain circumstances.
Objection: You can object to certain types of data processing, such as direct marketing.
Data Portability: You can request that we provide your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without verification of parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at:

Relax in Blue
Email: info@relaxinbluepr.com
Phone: (787) 241-3196